Effective Date: 9 September 2025
At Siddhivinayak Travels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you interact with Siddhivinayak Travels, we may collect the following information:
- Personal Information: Name, phone number, email address, billing address, and identification details (for rental bookings).
- Booking Information: Vehicle preferences, pick-up and drop-off details, travel dates.
- Payment Information: Collected securely through trusted third-party payment gateways (we do not store card details).
- Technical Information: IP address, browser type, cookies, and device details to improve website performance.
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm your booking.
- To communicate updates, offers, and important information related to your rental.
- To provide customer support and resolve issues.
- To improve our website, services, and user experience.
- To comply with legal obligations.
3. Sharing of Information
We do not sell or trade your personal information. We may share data only with:
- Trusted partners and service providers (such as drivers or payment processors) who assist in fulfilling your booking.
- Law enforcement or legal authorities if required by applicable law.
4. Cookies & Tracking
Our website may use cookies to:
- Remember your preferences and enhance browsing experience.
- Analyze website traffic and improve services.
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, loss, or misuse. While we use industry-standard methods, no online platform can guarantee 100% security.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications.
- Request details on how your data is being used.
To exercise these rights, contact us at:
📧 siddhivinayak.travels90@gmail-com
📞 +91 9637095999
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Siddhivinayak Travels
📧 Email: siddhivinayak.travels90@gmail.com
📞 Phone: +91 9637095999
📍 Address: A ward, R.S. No 1122/1A/2, Ring Rd, near Gangai Lawn Multipurpose Hall, Phulewadi, Kolhapur, Maharashtra 416010